Privacy policy, and are part of Q. Gremmen B.V., located at Saksenweg 51 5349AX Oss Nederland and is responsible for the processing of personal data as shown in this privacy statement.

Personal data that we process

Q. Gremmen B.V. processes your personal data because you use our services and/or because you provide it to us yourself.

Below you will find an overview of the personal data that we process:

  • First and last name
  • Address data
  • phone number
  • E-mail address
  • Location data
  • Bank account number
  • Chamber of Commerce and VAT number
  • Information about your activities on our website
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone.

Special and/or sensitive personal data that we process

Our website does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, please contact us via and we will delete this information.

For what purpose and on what basis we process personal data

Q. Gremmen B.V. processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or advertising brochure
  • To be able to call or e-mail you if this is necessary to be able to carry out our services
  • To inform you about changes to our services and products
  • To offer you the opportunity to create an account
  • To deliver goods and services to you
  • Q. Gremmen B.V. analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
  • Q. Gremmen B.V. also processes personal data if we are legally obliged to do so, such as data that we need for our tax return. We are obliged to check the VAT number for foreign customers.

Automated decision making

Q. Gremmen B.V. takes no responsibility based on automated Processing/decisions about matters that can have (significant) consequences for persons. These are decisions taken by computer programs or systems, without involving a person (for example an employee of Q. Gremmen B.V.). Q. Gremmen B.V. uses the following computer programs or systems:

  • Exact Billing System

How long we keep personal data

Q. Gremmen B.V. stores your personal data in accordance with the GDPR and specific mandatory legal retention periods. The data will not be kept for longer than is strictly necessary to achieve the purposes for which the data was collected. Insofar as we wish to keep the data for longer, the data is anonymized or only used for historical or scientific research or statistical purposes.

Sharing personal data with third parties

Q. Gremmen B.V. does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Q. Gremmen B.V. stays responsible for these processing operations.

Cookies, or similar techniques, that we use

Q. Gremmen B.V. only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies.
In addition, you can also delete all information that has previously been stored via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

If you would like to exercise your right to object and/or right to data portability or if you have other questions/comments about data processing, please send a specified request to

To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, de
strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black. This is to protect your privacy. Q. Gremmen B.V. will as soon as possible, but in any case within four
weeks, respond to your request.

Q. Gremmen B.V. would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do that via the following link:

How we protect personal data

Q. Gremmen B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via

Changes to this disclaimer and privacy statement

We may change this disclaimer and privacy statement from time to time. Changes will be published on our website and in our webshop. It is therefore recommended that you consult this disclaimer and privacy statement regularly to keep abreast of any changes.


For questions or requests, please contact us using the contact details listed below:

Q. Gremmen B.V.
Saksenweg 51
5349AX Oss
The Netherlands

Chamber of Commerce: 51731606

Q. Gremmen is the Data Protection Officer of Q. Gremmen B.V.
He can be reached via